Beware Of Online Divorce Services!

Patti Johnson • October 1, 2025

Why low-cost digital solutions often create bigger problems in California divorces

While online divorce services in California are thought to be a convenient and cost-effective option for uncontested divorces, they have several significant drawbacks, particularly in more complex cases.


Of course, I must clarify that I am coming from a one-sided point of view. So many people have contacted me after the fact to complete their divorce because it has gone nowhere. These services often lack the personal guidance and legal expertise needed to navigate issues such as child custody, spousal support, or Retirements Plans. Additionally, there's a big risk of errors in paperwork resulting in your documents being rejected with limited recourse.


While online divorce services promise convenience and cost savings, it's important to weigh these advantages against potential risks. Not every situation is best served with a digital solution, especially when the stakes are high or circumstances are complicated.


Another issue is that Users may encounter technical difficulties, or the platform may not be user-friendly, adding to more stress and frustration.


Divorce City has been around for over a decade with twenty years of experience to back it up. In the beginning, I was advised by an expert in search engine optimization (SEO) to offer online divorces at a low-cost to keep up with the ever-increasing competition. I did not heed his advice and still hold that the online services have a high risk of failure in completing the divorce process, with noted exceptions. This is a harsh truth, but the response I received from the SEO guy was, "who cares, you already have their money". This is not the kind of business I want to offer to the public for any price. Customer service has always been my highest priority, and I do not want to surrender my conscience to the world of high-tech.


What the Public Does Not Know. It's harder than it looks. I understand from your point of view; you and your spouse are in total agreement so it should be easy. Consider for a minute, every County has its own set of local court rules and local court forms. In addition, many of the branches within the same County have their own quirks that would be accepted in one branch and rejected in another. And I am just speaking about Kern County, California. So, it makes it almost impossible for an arm's length, online discount divorce service to prepare your documents accurately. Therefore, your documents get rejected repeatedly.


My customers who have brought online documents to my office, the documents did not even have the correct courthouse information in the caption. A complete waste of money. Ask yourself, what is my recourse? Very little, your money is gone, and you're stuck with documents that just get tossed in the trash. My point is that online services may not be significantly less expensive when taking into consideration all the problems that can and will develop given the lack of personal legal assistance. Errors in paperwork, incorrect information, or filing in the wrong jurisdiction can cause delays or even dismissal of the case.


In many instances, what appears to be a straightforward, amicable split can quickly become tangled in legal uncertainties or unexpected disputes. The absence of a knowledgeable person can mean critical issues are overlooked, leaving parties unprepared for the complexities that often arise in mid-process. Even if both individuals begin in agreement, shifting circumstances or misunderstandings may turn an uncontested matter into a contested one, further complicating the legal proceedings.


Divorce can be emotionally challenging, and the lack of professional support can exacerbate the stress.  Divorce City is there to help you through this most difficult process. There is no charge for a telephone consultation. Find out if we can help you.


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In California, while there is a mandatory six-month waiting period before a divorce can be finalized, a spouse's lack of cooperation can significantly drag out the process. There is no specific limit on how long a spouse can delay a divorce, but the court has mechanisms to manage uncooperative behavior and ensure case progress. It just takes a long time and a lot more money. I get calls from people who are so frustrated with the court system because their divorce is going on for years and years to no end. Whenever I get a call from anyone where there is a case pending, I look up the case docket to see the case status and what documents have been filed. By doing so, it gives me a pretty clear picture of what has transpired between the parties. I should clarify that if an attorney represents you, the inquiry stops there as it is unethical for me to discuss your case with you while being represented by a lawyer. However, putting that aside, the court docket does reflect what is on file with the court to date in chronological order. Your case can drag on for many reasons, uncontested divorces (where parties agree on all issues) can be processed and finalized much faster, while contested divorces, involving disagreements on key issues like property division, child custody, or support, can take much longer, even years. Pre-Trial Motions : Let's say your spouse in refusing to cooperate. The only way to move your case forward is to file motions to compel responses, which can take months to resolve. This is where many people get frustrated due to countless pre-trial motions and numerous continuances. The attorneys love this because they bill the client by the hour. Hearings are continued for numerous reasons depleting your wallet and adding to your frustration and disappointment in the legal system. The court can issue Orders to ensure compliance with discovery requests, set deadlines for specific actions, make Temporary Orders for child custody and support orders during the time your case is in process. The problem is your assets are being eaten away with costly legal fees. The average person cannot afford this long, drug-out process. This all occurs before you even get a trial date. You can't go to trial until all of the discovery has been completed and your attorneys are "ready for trial". Keep in mind that complex financial situations, high-value assets, or intricate custody arrangements significantly contribute to extending the process as well.  I can't tell you how many calls I get where the people either run out of money; don't have any fight left in them; have decided it would be better to come to an agreement; and just want to get their divorce finalized! I am a strong advocate for mediation for this very reason. In the end, my opinion is that it is better for YOU to take charge and resolve your family issues than a third party. Before running to file with a lawyer, do your homework, get an attorney consultation, and try to come to a resolve outside of court and above all . . . never file in anger.
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